Last updated: [01/07/2025]
New Hera Interconnection Limited
Website: www.newherainterconnection.com
Registered in Kenya – P.O. Box 3166, City Square, Nairobi
1. Introduction
At New Hera Interconnection, we are committed to protecting your personal data and privacy. This Privacy Policy outlines how we collect, use, share, and protect personal data in compliance with the Kenyan Data Protection Act, 2019.
2. What Data We Collect
We may collect and process the following categories of personal data:
- Identity information: Full name, date of birth, ID/passport number
- Contact information: Email, phone number, physical address
- Sport and academic data: Photos/videos, performance metrics, school grades, fitness levels
- Application details: Country of origin, parent/guardian info, trial participation
- Website usage data: Cookies, IP address, browser type, location
3. How We Collect Your Data
We collect your data through:
- Online forms (e.g., program applications, event registration)
- Direct contact via email or WhatsApp
- Partner academies and schools
- Cookies and analytics on our website
4. Why We Collect Your Data
We collect personal data for the following legitimate purposes:
- To register players in sports and academic programs
- To process applications and trials
- To communicate with parents and guardians
- To arrange travel logistics and accommodation
- To analyze performance and provide feedback
- To promote programs (with explicit consent for public use of images/videos)
5. Legal Basis for Processing
We rely on the following legal grounds:
- Consent – for newsletter subscriptions, marketing, or use of images/videos
- Contractual necessity – for program participation and service delivery
- Legal obligation – for visa, travel, or academic reporting
- Legitimate interests – to improve our services, recruit talent, or run our business operations
6. Data Sharing
We may share your data with:
- Partner academies (e.g., Cruyff Football, Rafa Nadal Academy)
- International schools and universities (for placement/scholarship purposes)
- Travel and logistics providers
- Regulatory authorities (as required)
- IT and platform providers (CRM, cloud storage)
All third-party processors are bound by strict confidentiality and data protection agreements.
7. International Transfers
Your data may be transferred outside Kenya (e.g., to Spain, UK, USA). We ensure such transfers comply with the Act, and we obtain your explicit consent before sharing any personal data across borders.
8. Data Retention
We retain personal data for no longer than necessary:
- Player records: up to 3 years after last interaction
- Legal documentation: as required by law
- Marketing data: until you withdraw consent
9. Your Rights
Under the Kenya Data Protection Act, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Withdraw consent at any time
- Request deletion of your data
- Object to certain uses
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)
You can exercise your rights by contacting us at: privacy@newherainterconnection.com
10. Cookies
We use cookies to improve website functionality and user experience. You can choose to accept or refuse non-essential cookies.
https://www.newherainterconnection.com/cookie-policy
11. Data Security
We implement technical and organizational measures to protect your data, including:
- Encrypted forms and SSL security
- Access controls and password protection
- Staff training on data handling
12. Contact Us
For any questions or concerns related to this policy or your personal data:
Data Protection Officer
Email: info@newherainterconnection.com
Phone: +254 704 703 755